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Pharmacy Prior Authorization to Transition to a New Vendor

This is a courtesy email for MS Medicaid providers regarding upcoming pharmacy changes in the MS Division of Medicaid (DOM). Effective Oct. 1, 2016, the Office of Pharmacy’s prior authorization unit for fee-for-service beneficiaries will transition from the University of Mississippi Medical Center Pharmacy to Change Healthcare Pharmacy Solutions (formerly Goold Health Systems). We do not anticipate a disruption in service during this transition.
To submit a request for prior authorization, continue using the same contact information: 
  • Prior Authorization toll-free phone: 877-537-0722 
  • Prior Authorization fax: 877-537-0720

Prior authorization requests submitted through the Envision web portal will be redirected to Change Healthcare Pharmacy Solutions at: http://www.msmedicaidrxportal.com.

Complete the registration process at http://www.msmedicaidrxportal.com before submitting pharmacy prior authorization requests.

If you have questions about this transition, please contact us at 601-359-5253. Learn more about the Mississippi Division of Medicaid at http://medicaid.ms.gov.


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